• Local Store

FAQ About The Suit Depot

Location

1. Where are you located?

Our warehouse and retail store are located in Oak Park, MI, just minutes from Detroit.

2. Do you have a brick and mortar store location?

Yes! Our store is located at 26150 Greenfield Rd, Oak Park, MI 48237.

Shipping

3. Do you ship to locations outside the US?

Yes, we ship worldwide!

4. How fast can I get my order?

We ship one business day after receiving your order. So, if you pay on Monday we’ll ship on Tuesday. (Orders placed after shipping hours on Friday are shipped on the following Monday).

We ship all US orders via USPS Priority Mail, which usually arrives within 2-4 business days.

International orders are shipped via USPS, and generally, take between 5-15 business days to arrive.

5. Will I be charged an import tax if I live outside the US?

International orders are subject to your local import laws which are not included in the shipping charge. Please contact your local custom's office to find out how much you can expect to pay in imports fees once your package is delivered. Our shipping charge covers just the shipping, not the taxes.

Pricing and Payment

6. Why are your prices so low?

We work hard to source our products in the best way possible. If a retailer produced too much of a certain suit one season we’ll purchase it from them at a discount. While it might be from a previous season, it’ll come along with a significant discount which we then pass along to our customers. When a designer cancels an order from a manufacturer after the manufacturing process began, we’re the ones the manufacturers turn to in order to sell those products. We’re happy to pass along the savings to you and keep our profit margins well below the industry standard.

7. What payment methods do you accept?

We accept all major credit cards, Paypal checkout, and Amazon payments.

Size and Fit

8. How do I know my suit size?

All brands fit differently, so it’s best to go with your measurements. Check out our video tutorial on how to determine your size. Still not sure? Send us an email with your measurements and we’ll do our best to help you out.

9. What is the difference between slim, regular, modern, and classic fit?

Classic fit suits are cut more generously and aren't very fitted. Regular fit suits are cut with a standard cut, not too loose and not too tight (very similar to classic). Modern fit is slightly more fitted than a regular fit, but not quite slim. Slim fit is a tight fit. European slim fit is an extra slim fit, so if you aren't looking for an extra slim cut, consider going up one size from your usual.

 

Item Availability

14. If an item is out of stock, can I special order it?

We are able to reorder certain sizes and colors, even if they are sold out online. Contact us with the product you are interested in and we’ll do our best to get it for you.

15. I don’t see the size combination that I want. Can I special order it?

We don’t offer custom size combinations at this time, sorry!

Returns

10. Can I return my purchases?

We accept returns within 30 days as long as the items have not been worn, no alterations were done, and the tags are all still attached. See our return policy for details. Shipping costs are the responsibility of the buyer.

11. Do you offer exchanges?

At this time we don’t offer exchanges, however, feel free to return your purchase and then repurchase the correct size in a separate transaction.

About Us

12. How many customers does The Suit Depot have?

We’ve proud to say that we've served tens of thousands of customers worldwide since we began in 2009!

13. Are there any benefits to creating a user account on thesuitdepot.com?

You can save your purchase history for future reference, as well as compare items you are looking at. To make the checkout process faster, create a user account the first time you shop, and the next time you log in your info will be saved when you checkout. 

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